Friends and Family Test

The NHS Friends and Family Test (FFT) helps us to understand what services you are happy about and where improvements can be made. The test is a quick and simple way for you to give us your feedback after you’ve received a service from us.

How the FFT works

You may be asked after your treatment or service to complete an FFT. This is an opportunity for you to give feedback on your experience of our service if you want to. It also helps us to know exactly what is and isn’t working, so we can improve our services.

You’ll be asked a series of questions. The test is anonymous, and your answers won’t be traced back to you.

You can complete the FFT by clicking the link below.

Complete the Friends and Family Test

More information about Friends and Family Test

You can find more information about the Family and Friends test on the NHS website.

Go to the Friends and Family Test page on the NHS website

Friends and Family Test results

Latest Friends and Family Test results

Whenever you speak to or see a member of our clinical team, you may be sent an SMS to a link to answer how you found our services. We find the feedback really useful in how we shape and deliver our services to you.

During the pandemic we were not required to send the link to the questionnaire but we are now sending the link to capture this information.

Below are the current results for 2023, you can click on any of the links below and it will load the results from that particular month.